Question 1

Are you licensed and insured?

Accepted Answer

Yes — we hold a Texas Master Electrician license (#ML-44210) and carry $2M general liability and full workers' comp.

Question 2

Do you charge for estimates?

Accepted Answer

Estimates are free for installs and upgrades. Diagnostic visits are $89 and waived if you proceed with same-day repair.

Question 3

How fast can you get to me?

Accepted Answer

Most of metro Austin gets a 30–60 minute response on emergencies. Standard service is usually within 24–48 hours.

Question 4

Do you handle permits and inspections?

Accepted Answer

Yes — for any work that requires them, we file permits and meet the inspector on your behalf.

Question 5

Do you guarantee your work?

Accepted Answer

All workmanship is warrantied for 10 years. Parts carry the manufacturer warranty (often longer).

Question 6

What payment methods do you accept?

Accepted Answer

Cards, ACH, and financing through our partner with rates as low as 0% APR for 12 months.

Question 7

Can you work with my GC?

Accepted Answer

Absolutely. We work as a sub on ~40% of our commercial volume and have great relationships with most Austin-area GCs.

Question 8

Do you service properties outside Austin?

Accepted Answer

We cover the greater Austin area — see our Service Areas page for a full list of cities.

Frequently asked questions.